Refund & Return Policy for StockEra

Effective Date: [23 sep 2025]

At StockEra (“we”, “our”, “us”), we are committed to providing high-quality digital products and software to our customers. Please read our Refund & Return Policy carefully before making a purchase.

1. Digital Products & Software

All products sold on stockera.store are digital in nature, including software, tools, and other downloadable content. Due to the nature of digital products, all sales are final, and we do not offer refunds once the product has been delivered or accessed.

2. Eligibility for Refunds

A refund may only be considered under the following circumstances:

• Technical issues preventing access or download of the product, and the issue cannot be resolved within a reasonable timeframe.

• Duplicate payment or accidental double purchase.

To request a refund, you must contact us at [Insert Contact Email] within 7 days of purchase. You must provide:

• Your full name

• Email used for purchase

• Order ID/Transaction details

• Description of the issue

We will review your request and respond within 3–5 business days.

3. How Refunds Are Processed

Approved refunds will be issued through the original payment method used at the time of purchase. Please note that processing times may vary depending on your payment provider.

4. Support & Assistance

If you encounter technical issues or need help with your product, our customer support team is available to assist you at [Insert Contact Email]. We may provide guidance, updates, or troubleshooting to resolve your issue instead of issuing a refund.

5. Third-Party Services

Some of our products integrate with or rely on third-party services such as Google Analytics, Razorpay, and Facebook Pixel. Refunds are subject to the policies and functionality of these third-party services.

6. Changes to This Policy

We reserve the right to modify this Refund & Return Policy at any time. Updated policies will be posted on stockera.store, and the “Effective Date” will be updated accordingly.